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Where to turn, and what these listings do not tell you

This page separates the numbers used when something is happening now from directories used for routine needs, and keeps clinical and public-health learning sources in their own section. Everything here is a registered government page. The register distinguishes pages read from pages confirmed only through an official listing.

Government source register

Every link in the Find Support pathway comes from this official government register, reviewed on 2026-09-30. "Page read" means the page was opened and read during the recorded review; it does not mean a program's current availability was checked. "Official listing" means the page was confirmed through an official indexed listing, but direct retrieval was blocked on that date. A check date is not confirmation by any provider, and no program was contacted.

Technical retrieval and review details

Public-source desk review: September 12, 2026.

Desk review of publicly available web pages on 2026-09-12. Not verified by telephone or with providers. Hours, coverage areas, eligibility rules, and program availability change — confirm directly before relying on any listing.

Targeted official-source check: September 14, 2026.

Targeted desk check of two official pages on 2026-09-14: the CDC NIOSH heat-related illnesses page (heat stroke first aid — call 911, stay with the person, move them to a cooler area, and cool them promptly while emergency medical services are on the way) and the VIA Link page (a ride service operating within designated zones, booked in advance rather than a fixed route).

Narrow correction pass: 2026-09-21.

On 2026-09-21 the heat-without-symptoms case was corrected so that it no longer presents an electric fan as cooling. CDC's heat page says to use a fan only when the indoor temperature is below 90°F, because at higher indoor temperatures a fan can increase body temperature. The indoor temperature in that fictional case is unknown, so a fan cannot be counted as cooling there. Provenance: the CDC page (dated July 20, 2026) was read on September 21, 2026 by the supervising reviewer, who supplied that wording and the page date; a direct request from this project environment was refused by automated access controls, so the wording here is quoted from that supervised reading rather than from a fetch made here. The symptom-based urgent response in both heat cases is unchanged, and nothing in either case advises on medicines.

City heat-page review: September 30, 2026 (America/Chicago).

The City of San Antonio Hot Weather page was retrieved and read during the September 30, 2026 America/Chicago review session (October 1 UTC). It lists City libraries and senior and community centers as places residents may visit during normal operating hours, links a Map of Places to Stay Cool, and gives 311 or 210-207-6000 for city information. This source review does not confirm that any location is open now, accessible to a particular person, or reachable by available transportation.

This is a desk review of published pages, not phone-confirmed availability. Nothing here establishes eligibility, an appointment, which interpreter languages are available, service geography, transport, cost, capacity, or what a crisis line will decide to do.

When something is happening now

These three lines do different things. Choosing between them is part of what the practice cases ask you to think about. The Lifeline's guidance page for helping someone else is listed under learning sources.

  • 911

    Call 911

    Immediate physical or medical emergency — confusion, collapse, severe breathing difficulty, heavy bleeding, or danger happening now.

    Access caveat: What responders arrive, how fast, and what happens next depend on the local system and the situation. No outcome or disposition can be promised here.

  • 988 Suicide & Crisis Lifeline

    Call, text, or chat 988

    Crisis support by phone, text, or chat for suicidal thoughts or a mental health crisis — for the person in crisis, or for someone concerned about another person.

    Access caveat: 988 is crisis support, not an emergency medical service and not a guarantee of any particular follow-up, appointment, or mobile response.

    Provider page for 988 Suicide & Crisis Lifeline

  • Veterans Crisis Line

    Call 988 and press 1, or text 838255

    Crisis support for Veterans, service members, and their families: call 988 then press 1, or text 838255.

    Access caveat: Eligibility for ongoing VA care, appointment timing, and local capacity are decided by VA, not by a navigator or by this page.

    Provider page for Veterans Crisis Line

2-1-1 is a routine directory and is not a crisis or emergency line. It is listed in the next section.

Routine service navigation

Directories and named programs referenced by the practice cases. Each entry states what its own page does not settle.

  • City of San Antonio — Hot Weather

    City information and a map for finding places to cool down during hot weather.

    Access caveat: The page does not provide open-now status. Confirm current hours, access, and transportation with the city before traveling.

    Open the City of San Antonio — Hot Weather page

  • Texas HHSC — Find Resources Near Me (food programs)

    Official Texas HHSC directory for finding local food, housing, childcare, and crisis programs.

    Access caveat: A government directory, not a food provider. Sites, days, hours, and requirements are confirmed directly with each program before anything is promised.

    Open the Texas HHSC — Find Resources Near Me (food programs) pageOpen the food, housing, and access pathway

  • Texas HHSC — Questions About Your Benefits

    Official Texas HHSC information about SNAP, TANF, and Medicaid benefits.

    Access caveat: Official indexed listing; direct retrieval was blocked on 2026-09-30. Eligibility is decided by the agency, never by a navigator or this app.

    Open the Texas HHSC — Questions About Your Benefits page

  • City of San Antonio — Renter Support

    City of San Antonio renter-support resources for people facing housing problems.

    Access caveat: Official indexed listing; direct retrieval was blocked on 2026-09-30. Assistance depends on the city's programs, funding, and eligibility; no award or availability is promised.

    Open the City of San Antonio — Renter Support page

  • HRSA — Find a Health Center

    HRSA directory of federally funded health centers, which see patients whether or not they have insurance.

    Access caveat: A directory, not the child's own clinic. Pediatric services, sliding-fee details, languages, and appointments are confirmed directly with the center.

    Open the HRSA — Find a Health Center page

  • VA — Mental Health Care

    Access to VA mental health care for Veterans.

    Access caveat: Describes VA mental health access and crisis options. Appointment timing depends on VA eligibility and local capacity; no appointment can be promised by a navigator.

    Open the VA — Mental Health Care page

Clinical and public-health learning sources

These are the reading sources behind the case content and the rubric, including the Lifeline's guidance on helping someone else. They are kept separate from the local directories above because they explain practice rather than take a request for service.

  • CDC — 10 Essential Public Health Services

    Used for: Federal public-health framework used as the practice crosswalk for assessment, communication, partnership, linkage to services, evaluation, workforce support, and infrastructure themes.

    Read the source

  • Healthy People 2030 — Social Determinants of Health

    Used for: Five social-determinant domains used to map each case.

    Read the source

  • CDC Program Evaluation Framework

    Used for: Structure of the proposed evaluation plan and measure categories.

    Read the source

  • HHS National CLAS Standards

    Used for: Language access and culturally responsive communication expectations.

    Read the source

  • CDC NIOSH — Heat-related illnesses

    Used for: Primary source for the heat case: confusion and altered mental status are listed among heat stroke signs, with first-aid steps of calling 911, staying with the person, moving them to a cooler area, and cooling them promptly while emergency medical services are on the way.

    Read the source

  • SAMHSA — 988 Suicide & Crisis Lifeline

    Used for: Primary source for the 988 crisis number and how the Lifeline works.

    Read the source

  • SAMHSA — Helping someone

    Used for: Primary source for supporting another person in crisis, used in the behavioral health case.

    Read the source

  • CDC — Heat and Health

    Used for: Preventive heat guidance used in the heat case without symptoms: staying in the shade, using air conditioning or finding a location that has one, drinking plenty of fluids, and knowing the symptoms to watch for. This page also says to use a fan only when the indoor temperature is below 90°F, because at higher indoor temperatures a fan can increase body temperature. This project therefore does not present a fan as cooling and does not recommend one as a substitute for a cooled place.

    Read the source

  • CDC Hear Her — Urgent Maternal Warning Signs

    Used for: Urgent maternal warning signs used in both maternal cases, including a severe headache that will not go away or gets worse, changes in vision, trouble breathing, severe belly pain, a fever of 100.4°F or higher, vaginal bleeding or fluid leaking, and the baby's movement stopping or slowing. CDC's instruction on this campaign is to get medical care immediately; the campaign does not itself direct a 911 call, so this project does not attribute one to it.

    Read the source

  • NHLBI — Asthma Attacks

    Used for: Used for one specific instruction in both housing cases: call 9-1-1 if medicines are not relieving symptoms during an asthma attack or if breathing is still very hard. The more detailed danger-sign list used in asthma action plans was not confirmed on this page during the September 14, 2026 check, so it is not attributed to NHLBI here.

    Read the source

  • SAMHSA — 988 FAQs

    Used for: Primary source for the Lifeline covering mental health struggles, emotional distress, alcohol or drug concerns, or simply needing someone to talk to — used in the distress case to reject gatekeeping 988 to people in immediate danger.

    Read the source

  • Section508.gov — Laws and policies

    Used for: Government accessibility reference used as a design and testing target; no certification is claimed.

    Read the source

A source being listed here does not mean its author reviewed, endorsed, or approved SA HealthPath.

Independent educational project by Michael Richard Martin, MPH. Not affiliated with or endorsed by any agency. Simulated cases are for education only and are not medical advice.

Get help now

Call 911Immediate danger, or a medical emergency such as confusion, collapse, severe trouble breathing, or heavy bleeding.

Call or text 988

Mental health, suicide, or substance-use crisis, for yourself or someone else. Available in Spanish.

Call 988Text 988

Veterans: call 988 and press 1, or text 838255.